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Warranty

LIMITED WARRANTY ON CARTERET COLLECTIONS PRODUCTS

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. 

THE LIMITED WARRANTY CAN ALSO BE FOUND ONLINE AT WWW.CARTERETCOLLECTIONS.COM/WARRANTY [OR/AND] IN THE DOCUMENTATION WE PROVIDE WITH THE PRODUCT.

WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.

WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. 

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR, OR REPLACEMENT AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT. 

WHO MAY USE THIS WARRANTY?

Carteret Collections located at address 3470 Rand Road, South Plainfield, New Jersey 07080 (“we”) extend this limited warranty only to the consumer who originally purchased the product (“you”). It does not extend to any subsequent owner or other transferee of the product.

WHAT DOES THIS WARRANTY COVER?

This limited warranty covers defects in materials and workmanship of the Carteret Collections product (the "product") for the Warranty Period as defined below. Carteret Collections does not warrant, and is not responsible for, any product or device made by anyone other Carteret Collections.

WHAT DOES THIS WARRANTY NOT COVER?

This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.

WHAT IS THE PERIOD OF COVERAGE?

This limited warranty starts on the date of your purchase and lasts for one year (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?

With respect to any defective product during the Warranty Period, we will, in our sole discretion, repair or replace such product (or the defective part) free of charge. In the event we replace such product or defective part, we may, in our sole discretion, do so with refurbished products or parts. For purposes of this limited warranty, “refurbished” means a product or part that has been substantially returned to its original specifications. We reserve the right to charge a small fee for shipping and handling in connection with the fulfillment of any valid claim.

HOW DO YOU OBTAIN WARRANTY SERVICE?

In order to provide you with warranty service, we will require proof that the claim is valid. We may ask you to, send a photograph of your damaged product, return your product to us for warranty coverage verification, send a photograph of your receipt for the purchase of the product, or provide such other proof to allow us to determine the validity of warranty coverage on your claim. We may also require in the product packaging, packaging insert, or other material delivered with the product that warranty coverage is contingent on registration of the product. These are just examples and every case will be unique. We will do our best to work with you to help you provide to us adequate proof in order to process your claim.

LIMITATION OF LIABILITY

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. TO THE MAXIMUM EXTENT PERMITTED UNDER THE LAW, WE EXPRESSLY DISCLAIM ANY AND ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. IN ADDITION TO AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING DISCLAIMERS, THE LIMITED WARRANTY DOES NOT, UNDER ANY CIRCUMSTANCES, COVER THE REPLACEMENT OR COST OF ANY ELECTRONIC DEVICE OR PERSONAL PROPERTY INSIDE OR OUTSIDE OF THE CARTERET COLLECTIONS PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

PLEASE DO NOT ABUSE OUR WARRANTY POLICY. WE RESERVE THE RIGHT TO PROSECUTE SUCH ABUSE.